FAQ

1. Where do you deliver?

We deliver within the EU. Deliveries outside the EU are only possible upon request.

2. What are the shipping costs?

Germany: €5.99 (free from €60)
EU: €9.90 – €12.90
You can see the exact costs at checkout.

3. How long does delivery take?

Germany: 2–5 working days
EU: 3–10 working days

4. Can I return my order?

Yes, you have 30 days to return your order.

5. What are the conditions for returns?

Unworn, unused, with tags and in original packaging + proof of purchase.

6. How do I receive my refund?

After inspection, the refund will be issued within 10 working days via your original payment method.

7. What to do in case of problems with the order?

Please contact us directly if something is damaged or incorrect.

8. How can I contact you?

Email: info@3scoutz.com